Administration – Essential Skills
Administration – Essential Skills
- Accredited by CPD UK
- Developed by qualified professionals
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with audio voiceover
- Self paced learning and laptop, tablet, smartphone friendly
- 24/7 Learning Assistance
- Discounts on bulk purchases
Sneak Peek
Learning Outcomes
By the end of the course, learners will be able to:
- Understand how to communicate and use body language effectively in a business setting
- Sharpen your time management, problem-solving, strategic planning, negotiation and organisation skills
- Strengthen your skills and ability to lead, supervise and manage teams
- Know how to reduce and manage work-related stress and anxiety
- Deepen your knowledge of workplace etiquette, ethics and professionalism
- Gain the skills to deal with workplace conflict professionally and effectively
- Develop a wide range of transferable and core office skills to enhance your career prospects
- Learn the fundamental principles and theories of human resource management
- Understand how to lead others through organisational change, and how to develop a structured approach to change
- Familiarise with the key phases of the crisis management process
Who is this Administration Course for?
This complete Office Administration Course is ideal for anyone who wants to take their professional development to the next level and fast track their career in any of the following roles:
- Administration
- Office Manager
- Line manager
- Administrative Assistant
- Personal Assistant
- HR
- Advisor
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post . All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Assessment
At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If a student fails the exam, the student may retake it, but they will be required to re-enroll in the course and pay the applicable fees again
Course Curriculum
This administrative assistant training is designed to provide those who are new to the field of office administration with the most in-demand skills to fast track their career. You will explore administrative assistant duties and responsibilities, personal development exercises, general office management and much more.
The Human Resource Management course covers everything a Project Manager needs to know to organise and manage a project team effectively. It discusses the responsibilities of the HR team in detail, how to maintain a positive working environment, recruiting and retaining best practice, and much more.
This course is designed to provide those in management roles with the necessary skills to supervise teams and individuals in a business setting. It includes expert training on how to assign and delegate work, provide constructive feedback, resolve conflict and set goals.
Strategic planning is one of the most important factors in achieving business success. In this instructor-led training course, you will learn how to develop a strategic plan, outline your vision and incorporate strategic thinking when setting objectives and measurable goals.
Without a strong team, a project will suffer ,and its goals will not be met on time, if at all. The Developing Teamwork course is essential for managers who are looking to learn the fundamental principles of successful team building. It covers a range of professional development skills, from communication and relationship-building, to conflict management.
Knowing how to manage your time effectively allows you to work more productively and achieve more in your working day. Whether you’re a manager or aspiring professional, this course teaches how to prioritise your workload, set goals, meet deadlines, and much more.
Gain expertise in organising and managing meetings with this practical training course, ideal for managers and business owners. This course is packed with expert tips and guidance on how to chair meetings, make meetings more productive, create meeting agendas, structure your meetings, ensure an inclusive environment, and other key topics.
Master the art of conversation to work effectively in teams, ace job interviews, deliver winning presentations, and much more. Gain confidence in both your personal and professional life and learn how to use body language powerfully to build strong working relationships.
Every organisation faces problems and obstacles from time-to-time, but it’s knowing how to plan and find solutions that are key. Whether you’re a project manager, supervisor, or CEO, this course will provide you with essential critical analysis and creative skills needed to brainstorm and problem-solve effectively.
Learn how to implement changes within a business smoothly and effectively, and support others through the process, with this comprehensive training course for managers. It provides a range of professional strategies for dealing with resistance to change, as well as covers the types of change.
Without a strong team, a project will suffer ,and its goals will not be met on time, if at all. The Developing Teamwork course is essential for managers who are looking to learn the fundamental principles of successful team building. It covers a range of professional development skills, from communication and relationship-building, to conflict management.
Build your professional image in no time and learn about the importance of workplace etiquette with this best-selling course. Discover how to look and feel the part for a job interview, build confidence in your colleagues, and stand out from prospective employers.
This practical training course is designed to provide learners with the key skills to identify, prevent and control crisis situations in the workplace. It covers the different types of crisis, stages of a crisis, roles and responsibilities, post-crisis procedures, and much more.
This course is ideal for managers and supervisors, designed to help learners master advanced conflict management skills and deepen their understanding of the common types of conflicts that occur in the workplace. It introduces expert strategies, techniques and models that can be applied in any business environment.
Are you finding it difficult to achieve the perfect work-life balance? Do you struggle to organise your workload? This Stress Management course will teach you effective everyday coping strategies and techniques for dealing with anxiety and stress in the workplace, that will help you to maximise productivity and achieve your very best work.
Facilitation management is a valuable life skill that when applied effectively, can help us to identify and resolve issues, resolve conflict, and understand common objectives. This course explores the fundamental areas of facilitation management, from building consensus to dealing with difficult people.
Know how to maintain ethical standards in the workplace, with this Business Ethics training course. It covers useful strategies for implementing ethics at work, taking an in-depth look at social and business responsibility.
Enhance your professional image in no time and learn about the importance of workplace etiquette with this best-selling Business Etiquette & Professionalism course. In this professional development course, you’ll learn how to look and feel the part for a job interview, build confidence in your colleagues, and stand out from prospective employers.
In the Negotiation training course, you will gain the skills and confidence to negotiate effectively in any business environment, learning advanced techniques from the experts that will take your leadership and influencing abilities to the next level. It covers strategies and frameworks that can be applied when dealing with clients and stakeholders, helping you to enhance your own negotiation style.
The Organisational Skills Training course applies to professionals of all academic backgrounds and fields, designed to help learners manage their workload and workspace more efficiently. It covers practical strategies for prioritizing your work schedule, storage, and staying disciplined, with tips on how to fight procrastination.
The Health and Safety course is designed to provide learners with an in-depth understanding of health and safety regulations for a wide range of work settings, taking you through essential procedures, PPE equipment and usage, key legislation, how to conduct a risk assessment, and much more.
Knowing the basics of first aid is a vital skill to have, whether you’re in a workplace environment or at home. It could be a case of saving someone’s life, so it’s never too late to train. Our Workplace First Aid Training course is designed to introduce you to the basic fundamentals of first aid, from how to act in potentially life-threatening situations, to conducting a head-to-toe check on someone who has sustained an injury.
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